Retail Volunteer 12 - 16 hours

Supporting Tasks

To support the RDO to:

·       Organise and delegate daily tasks for the team prioritising those that could impact on the health and safety of the team and members of the public.

·       Ensure a minimum team of 2 team members are on site and arrange cover where necessary by contacting appropriate team members including management team if required.

·       Ensure each member of the team works to their strengths and builds on their weaknesses by learning and working together.

·       Complete necessary administrative tasks as required.

To shoppers:

·       Engage with shoppers about St Martins work and donation/voluntary opportunities

·       Support to find specific items and sizes

·       Support to keep safe within the shop

·       Assist in evacuations (fire or emergency)

Benefits of volunteering

·       An opportunity to gain retail experience

·       To build skills and confidence individually and within a vibrant team

·       Access to training provided by St Martins.

·       Work-based reference available on request, after min of 3 months.

Person specification:

·       Ability to lead by example, within St Martins’ policies and procedures

·       Good numeracy and literacy skills

·       A willingness to learn.

·       A desire to provide judgement free services to the people we support.

·       Good communication skills

·       Ability to understand issues from other people’s point of view.

• An understanding of professional boundaries and the importance of confidentiality
• Basic computer skills – Word and Excel
• Confidence in dealing with money at the till and when cashing-up
• Confident, adaptable and conscientious

Training

·       Service specific delivered by Head of Life Skills and Retail Development Officer