Helpline Volunteer

Helpline Volunteer

Organisation role · 3–6 hrs/month
From home
Support workAdvice & MentoringOther
WellbeingHealth
3 Good health and well-being

Contact person

Heather StablerAsk Heather a question
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YANA Rural Mental Health Support
#91303
Scan me or visit www.getinvolvednorfolk.org.uk/o/YANA-Rural-Mental-Health-Support/opportunities/Helpline-Volunteer/91303 to join

Summary

YANA is looking for empathetic and sensitive volunteers to join our Helpline Team - to provide confidential support to people who contact YANA for help.

Detailed description

Could you be part of YANA's Helpline team?

If you want to make a real difference to people's lives, are happy listening and talking on the telephone, and are able to offer at least 3-4 hours of your time each month then you can make a difference as a Helpline Volunteer. 


The role of a Helpline Volunteer is to provide confidential support to people who contact YANA for help, alongside the wider team, ensuring the services maintain YANA’s high standards and provides effective support to those in need.


You will be part of a team who provide a professional and responsive helpline service, supporting people in agriculture and rural businesses struggling with poor mental health and other matters which may include things such as work issues, relationship problems, and financial pressures. You will be required to do a DBS check as part of this role.


Training for our Volunteers

With full training and support, our Helpline Volunteers develop their skills and knowledge, while offering compassionate, real-time support to over 18s on the phone through our Helpline. 


Volunteers are an essential part of the work we do at YANA

Many people involved with agriculture can feel isolated, depressed or unable to cope as well as normal. 

95% of farm workers under 40 cite poor mental health as the biggest problem they face today. Farm Safety Foundation (2023) 

That’s why the YANA helpline is a vital service for our agricultural communities in East Anglia.

What volunteers need

🗣️ Native language skills

What we will provide to volunteers

💸 Reimbursement of costs🤝 Extra support
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About YANA Rural Mental Health Support

YANA, offers specific help for those involved with agriculture or other rural businesses in East Anglia through its four chains of support:
- Providing a confidential helpline & funded counselling
- Building understanding of mental health
- Investing in mental health training
- Distributing a national suicide prevention resource; 7 Tractor Facts to Save a Life

We aim to reach all farms, farm workers and rural businesses in East Anglia with our literature, to provide support, build awareness, and positively affect the mental health of our agricultural and rural communities.

Watch our 3-minute promotional video here https://youtu.be/vNr0Anji9BI