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CAN Connect

CAN Connect



Tackling Social Isolation and Loneliness in Breckland and North Norfolk.

WellbeingCommunity & familyOlder people
Good health and well-being


Project role (Temporary) · Flexible hours
Breckland District, UK
Advice & MentoringBefriending
WellbeingCommunity & family
Good health and well-being
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CAN Connect
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Bring joy and happiness to people who are experiencing loneliness and isolation. Befrienders can provide face to face company, or offer telephone support.

Detailed description

In England, 7.3% of adults often or always feel lonely. CAN Connect is a charity service that supports people (18+) experiencing loneliness and isolation in Breckland and North Norfolk, by helping them build new connections, increase their confidence, and explore activities in their local communities.

Our service provides one-to-one support by a small team of Life Connectors, however, we also rely on the valuable support of volunteer befrienders. Befrienders are matched with someone with similar interests and can offer telephone or face-to-face support. Here are some examples of ways you can support your match.

  • Calling them or visiting them at home.
  • Going out for walks.
  • Going out for tea, coffee, or even bingo!
  • Accompanying them to groups or activities they might want to try.

Take a look at one of our volunteer befrienders has to say:

Volunteering has been an absolute joy. To me, it is like checking in with a friend, making sure they are well, happy and supported. I feel content when I have made my weekly phone call; it is the best feeling being able to come away from the call knowing I have made a difference. Rosie.

Qualities required for the position: 

  • Active listening. 
  • Positive attitude. 
  • Being patient and reliable. 
  • Friendly manner and enjoy talking to people.  

Responsibilities include: 

  • Committing to either call or visit the person you are assigned to.  
  • Informing either the client or the volunteer coordinator if you are not able to make the call or visit you have scheduled.  
  • Keeping the Volunteer Co-ordinator updated and sending a monthly report of your activities. 

What we will provide to volunteers

💸 Reimbursement of costs🤝 Extra support

Getting there

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About CAN Connect

Tackling Social Isolation and Loneliness in Breckland and North Norfolk.