Frequently asked questions

We've put together some commonly asked questions to give you more information about volunteering and about Get InVOLved and what it has to offer.

You can also visit the Help Centre for lots of useful articles on how to use the platform.

For any further enquiries please contact us

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What is volunteering?

Volunteering is any activity that involves spending time, unpaid, doing something that aims to benefit the environment or someone (individuals or groups) other than (or in addition to) close relatives.

Central to this definition is the fact that volunteering must be a choice freely made by each individual.

Why volunteer?

People volunteer for many reasons. For example, volunteering is really enjoyable, so many people simply like that it makes them feel good! By volunteering you also get to help your community.

You can also volunteer for specific goals and purposes, for example:

  • Make friends and meet new people
  • Learn a new skill
  • Share your skills and experience with others
  • Boost your confidence
  • Improve your own wellbeing

What can I do as a volunteer?

The breadth of activities you might do as a volunteer is endless. For example, you can do:

  • practical conservation work
  • be event steward for an arts festival
  • walk / foster a dog
  • social media or marketing support
  • fundraise for a worthwhile cause
  • mentor a young person
  • become an adviser for Citizen's Advice
  • help to cook a community meal
  • telephone befriending
  • become a trustee

This is just a short list. To find the right role for you, think about what you enjoy doing. It's also important to keep in mind the amount of time you can offer and where you would like to volunteer.

If you're unsure about what you could do, do our Talent Scan quiz to get some recommendations based on a few simple questions.

To see the full variety of available roles, visit our Opportunity Search.

I have found a role I'm interested in. What is the application process?

The first step is to message the organisation you're interested in volunteering for. They will then get in touch with you and guide you through their application process.

All volunteer roles are different and each organisation has a different recruitment process, but you should expect to be given a clear role description and support in your role.

Most organisations will want you to complete an application form and will ask you to attend an informal interview. You will likely be asked for two references and some roles will need you to complete a DBS check (there should be no charge to you for this).

There is no set time limit to the recruitment process. This can a take anywhere between days, weeks or months, depending on; the role, the organisations’ resources, when the induction training is booked for and the time it takes to receive references and DBS checks etc. Some roles such as ‘one-off’ volunteering can be quicker and may not ask for the same forms and checks to be completed.

What about expenses?

As a volunteer, you will not be paid for your time, but you should not be ‘out of pocket’ for any volunteering you undertake. Travel expenses are usually reimbursed and in some cases, lunch and other out of pocket expenses are covered.

Many roles advertised on Get InVOLved Norfolk will indicate that the organisation will reimburse volunteer's expenses. However, if this is an area of concern, it’s always best to check with your chosen role that they cover any expenses.

What if I decide to leave my role and stop volunteering?

If at any point you are no longer enjoying your volunteer role, or your circumstances change, you are able to freely leave that role. It should be made clear in your induction, how you would go about this process.

What is Get InVOLved Norfolk and who is behind it?

Get InVOLved Norfolk is managed by Voluntary Norfolk, a charity supporting volunteers and volunteering across the County for over 50 years.

Get InVOLved Norfolk is managed in partnership with Deedmob, an innovative Dutch start-up whose mission is to develop software that can empower everyone to contribute to a better world.

What does Get InVOLved Norfolk do?

It is a digital platform designed to help people offer time and skills to help a local good cause. It provides a complete journey; from searching to being accepted, and then keeping in touch. Whether you are an individual who would like to volunteer to help good cause, or an organisation looking for people to support your work, you can easily:

  • Register as a volunteer or as a charity and create and edit a profile
  • Explore or share volunteering opportunities
  • Make contact and talk about what you’re looking for
  • Begin your volunteering journey

Other features for groups include being able to create a bespoke application form, and to instantly share your opportunity via social media. Groups can easily and securely communicate with individuals, to a group or to all volunteers.

What happened to Voluntary Norfolk's previous volunteering platform Simply Connect?

The previous volunteering platform closed at the beginning of July 2022. All active groups and volunteers have been invited to sign up to Get InVOLved Norfolk.

How will you keep my data safe?

Data is stored securely and access to it is strictly controlled. The design of the site is compliant with the General Data Protection Regulations. You can read our privacy statement here.