Join our team at City of Norwich Aviation Museum, an entirely volunteer-run charity whose objective is preserving Norfolk's aviation heritage, by means of access and archiving, education and ...
Group Visit Co-Ordinator
Practical details
Volunteering • Organisation role
Contact person
City of Norwich Aviation Museum
#123869
Scan me or visit www.getinvolvednorfolk.org.uk/o/Cty-of-Norwich-Aviation-Museum/opportunities/Group-Visit-Co-Ordinator/123869 to join
We are looking for a pro-active and highly organised volunteer to deal with all aspects of group visits by external organisations, (predominantly schools and youth groups) to CNAM including facilitation, promotion and safety.
This unique opportunity allows a self-motivated individual to use their organisational skills to manage group visits to the museum including; risk assessment, activity planning, co-ordination of volunteers and staff to assist, and associated paperwork.
The role requires individuals to create structured plans of activities tailored to the requirements of visiting groups and ensure these are appropriately briefed and staffed.
Core Responsibilities
- Logistics & Planning: Coordinate arrival times, volunteers to assist and develop an educational visit pack for prospective visitors.
- Client Communication: Answer enquiries via phone and email, providing clear visit instructions and pricing structure.
- On-Site Support: Welcome groups upon arrival and troubleshoot any issues during the visit.
Information about group visits can be seen on our website admission page.
The role works closely with paid Museum admin staff to facilitate group visits in coordination with the requirements of public visitors.
** Volunteers are required to submit a membership application form directly to the museum and pay a small charge of £15 per year to cover insurance and other costs. In return, Volunteers are invited to take part in Annual meetings, group visits and a range of discounts including a discount of 15% in our on site shop with free tea, coffee and water in the tea room! **
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About City of Norwich Aviation Museum
Join our team at City of Norwich Aviation Museum, an entirely volunteer-run charity whose objective is preserving Norfolk's aviation heritage, by means of access and archiving, education and opportunities for the public and our volunteers. We have several volunteer teams, from Front of House, groundskeeping, aircraft exhibits, interior displays, archiving and tour guiding. So get in touch, get involved, we'd love to see you here!
See more opportunities by City of Norwich Aviation Museum