Community Shop Assistant

Community Shop Assistant

Organisation role · Flexible hours
Cadge Rd, Norwich NR5, UK
RetailBefriendingGrocery shopping
Poverty reductionCommunity & familyNature & sustainability
1 No Poverty2 Zero hunger3 Good health and well-being

Contact person

Carole JacquesAsk Carole a question
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Earlham Community Shop
#92788
Scan me or visit www.getinvolvednorfolk.org.uk/o/Earlham-Community-Shop/opportunities/Community-Shop-Assistant/92788 to join

Summary

Help with day-to-day running of the shop and create positive relationships with food in the Earlham community!

Detailed description

As a Community Shop Volunteer, you will play a key role in creating a welcoming environment for our members while supporting the day-to-day operations of the shop. This role involves assisting customers, stocking shelves, processing transactions, and helping to maintain a well-organised and friendly space.


Key Responsibilities:

  • Greet and assist customers, providing excellent service and building positive relationships.
  • Process transactions, including handling cash and card payments. (Our till system is incredibly easy to use and you will receive full training!)
  • Stock shelves and ensure the shop remains tidy and well-presented.
  • Assist with receiving deliveries and organising stock.
  • Provide information about the shop’s community initiatives and support services.
  • Work as part of a team to create a welcoming and inclusive atmosphere.


What We're Looking For:

  • Friendly and approachable with good communication skills.
  • Reliable and able to work independently or as part of a team.
  • Willingness to engage with the local community and support those in need.
  • Basic numeracy skills for handling transactions (training will be provided).


Benefits of Volunteering:

  • Gain valuable experience in retail and customer service.
  • Be part of a supportive team making a difference in the community.
  • Develop new skills and meet new people.
  • Contribute to a meaningful cause by helping local families access affordable essentials.


No prior experience is needed—just enthusiasm and a willingness to help! If you’re interested, we’d love to hear from you.

What we will provide to volunteers

🤝 Extra support

Getting there

We are based on the site of Earlham Nursery School on Cadge RD.
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About Earlham Community Shop

Earlham Community Shop was born out of the need to tackle food insecurity in the heart of Earlham, Norwich. We opened our doors with the aim of creating an accessible and affordable supermarket for families and individuals facing financial hardship.

Food poverty is a serious issue in many communities, and Earlham is no exception. Many people struggle to afford the basic essentials they need for a healthy diet. We are committed to changing that by offering food at lower prices, without compromising on quality. We source surplus and low-cost products, ensuring that no one in our community goes hungry.

The shop also stocks a range of household essential items such as personal hygiene and cleaning products.