Fresh Start Future Enterprise, established as a charity in September 2020, is a charitable organisation that aims to tackle the underlying issues causing reoffending. The mission is to support the ...
Help us to help others- Client Support Volunteer
Practical details
Volunteering • Organisation role
Contact person
Sophie
Provided
#97105
Scan me or visit www.getinvolvednorfolk.org.uk/o/FRESH-START-FUTURE-ENTERPRISES-LIMITED/opportunities/Help-us-to-help-others--Client-Support-Volunteer/97105 to join
Help individuals to change. As a volunteer caseworker you will support clients with a variety of needs pre and post release from prison.
The Role
We are seeking a friendly, competent and diligent individual to support and undertake a variety of office and client support tasks. As a volunteer you will play a key role in supporting our clients navigate the complexities of daily life pre and post release from prison.
Responsibilities:
-Answer and direct phone calls.
-Sending and receiving e-mails.
-Handle sensitive information.
-Organise and schedule meetings and appointments.
-Greet and assist clients and visitors.
-Support clients with a variety of needs (e.g. employment, housing, mental health)
-Develop and maintain a filing system.
-Carry out administrative duties.
-Assist and develop our online presence.
Requirements:
-Enthusiastic, approachable and friendly individual.
-Wishing to develop your administration skills.
-Proficient in MS Office.
-Telephone Skills.
-Be 18 years of age and over.
Related to
About FRESH START FUTURE ENTERPRISES LIMITED
Fresh Start Future Enterprise, established as a charity in September 2020, is a charitable organisation that aims to tackle the underlying issues causing reoffending. The mission is to support the reintegration of offenders into society, fostering a safer community as well as simultaneously reducing victims of crime.
The Charity is building its profile as there are now more demands for our service.
The method favoured by the charity is through 1-1 holistic support, wherein individual needs of clients are assessed. Furthermore, the team’s lived experience of reoffending also provides valuable insight into the nuance of what erodes clients from society, exhibiting intrinsic understanding into the process.