Distribution Centre Helper - St Faith's Community Hub

We are committed to ensuring anybody visiting a food bank is welcomed, valued and treated with dignity. Our volunteers take time to discuss food requirements, offer a listening ear and, when appropriate, signpost people for further support and help.

As a food bank centre helper you will play a vital role giving direct support to people who use our food bank, meeting and greeting people coming into the food bank, packing their food parcels, making them feel comfortable and providing further signposting support where appropriate.

In this role you can make a real difference to people’s lives providing vital help and support to those in crisis in your local community.

What you will be doing:

• Welcome people to the St Faith's Community Hub distribution centre during our opening hours 10am - 12noon
• Check people's vouchers and prepare food parcels according to people's dietary requirements
• Make refreshments and tidy up as required during the session
• Offer a listening ear and signpost people, as required, to further support, using information from the signposting folder/leaflets
• Work under the guidance of the session leader and report any health & safety or safeguarding concerns to the project manager/session supervisor

The skills you need:

• Strong team player
• Excellent communication skills
• Empathetic
• Has an eye for detail
• Organised and self-motivated

What's in it for you:

• Using your existing skills to make a difference
• Meet new people who share your passion to eradicate poverty in the community
• Make a real difference to the running of your food bank