Volunteer Administrative Assistant



Contact person
Scan me or visit www.getinvolvednorfolk.org.uk/o/MAP/opportunities/Volunteer-Administrative-Assistant/97242 to join
Summary
We are looking for a volunteer to assist with general administrative duties and outcome recording within MAP's Advice Team based in Norwich.Detailed description
We would love to hear from people who are comfortable both on computers for inputting information and by phone in communicating with young people. The role can be flexible and completed at home (providing there is a reliable internet connection) or in the office. Commitment is approximately 4-6 hours per week.
The volunteer role will include the following opportunities:
• To become a valued and key source of administrative support to the team's administrator.
• To support a team who help young people aged 11-25 in many areas from homelessness and debt to mental health and parenting.
• To be offered training and equipment to carry out the administrative tasks.
• To become familiar with the Advice Team database, inputting young people's information accurately.
• To connect with young people by phone with the aim of seeking their feedback from the service they received at MAP.
• To make a difference to young people who may be vulnerable and want advice, help and support.
• To be aware of MAP’s safeguarding policies and procedures.
• To be aware of MAPs Confidentiality and Data Protection policies.
• To be part of a warm and welcoming team!
At MAP, our values are very important in what we do and who we are. Here they are!
Ø Being young person centred - We listen to young people and continually respond to their changing needs. We offer choice and we’re flexible.
Ø Valuing each individual - We respect and celebrate difference. We know that each individual we work with is unique.
Ø Being professional - We believe that young people should get the best support at the highest quality.
Ø Working for social justice - We work alongside young people and aim to create a fairer more equal society.
Please visit our website for more information on our Mission, Vision and Values… and for information on everything else we do!
Please see our website for application form. Deadline for applications is 7th May at 9am. We look forward to hearing from you!