Outpatient, Clinic and Admin Volunteers

Outpatient, Clinic and Admin Volunteers

Organisation role · 2–4 hrs/Week
NR4 7UY, Norwich, Norfolk, England, United Kingdom
AdministrationAssistanceAccompanyingSocial contactOtherReceptionistBefriending
WellbeingCommunity & familyHealth
3 Good health and well-being4 Quality education10 Reduced inequalities
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Norfolk & Norwich University Hospitals NHS Foundation Trust
#66276
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Summary

Outpatient volunteers at the NNUH support staff, patients and visitors in a variety of ward areas, out-patient clinics and administration departments.

Detailed description

The NNUH are looking for Volunteers to support the Trust in a variety of setting, and we are looking for volunteers who can assist in a busy environment and are resilient to the challenges of a hospital setting.

 

We welcome people who can support staff, patients and visitors with care, compassion, positivity and empathy.

 

As an NNUH volunteer, you can expect to be provided with full training and ongoing support in order to aid you in delivering a much valued and crucial service.

 

 

Outpatient Clinics

Volunteers in our outpatient areas cover a range of duties including welcoming patients and visitors and escorting them around departments, keeping waiting areas clean and tidy, stocking information leaflets, supporting housekeepers, relaying telephone messages, supporting staff with basic admin tasks, chatting to patients and visitors, running errands and making refreshments.


We currently have the following vacancies:

Radiology Outpatients:

  • Monday morning (x1) and afternoon (x1)
  • Tuesday morning (x1) and afternoon (x1)
  • Wednedsay morning (x1)
  • Thursday afternoon (x1)
  • Friday afternoon (x1)

Weybourne Day Unit:

  • Thursday morning (x1)

Ambulatory Procedure Unit:

  • Tuesday 10am-2pm (x1)


Meet & Greet

Meet & Greet Volunteers support within the Hospital by assisting with wayfinding, escorting patients and other ad-hoc requests.

 

We currently require volunteers on Mondays, Wednesdays and Fridays between 8:30am and 4:00pm.

 

Reception

Reception volunteers cover our busy out-patient and Rouen Road reception areas, assisting with wayfinding, car park validation and general enquiries.

 

We currently have the following vacancies:

NNUH West & East Outpatient Receptions:

  • Short notice ad-hoc cover (Monday-Friday 8/8:30am-12/12:30pm & 12/12:30pm-4/4:30pm)

Rouen Road Reception:

  • Tuesday (hours between 8:30am and 4:30pm) (x1)
  • Friday (hours between 8:30am and 4:30pm) (x1)

 

Bleep Buddies

Bleep Buddies respond to ad-hoc requests from internal hospital departments to assist with note running, pharmacy collections and other ad-hoc requests.

 

We currently have the following vacancies:

  • Monday afternoon (x1)
  • Tuesday afternoon (x1)
  • Wednesday afternoon (x1)
  • Friday afternoon (x1)

 

Administrative Offices

Our administration volunteers assist staff with filing, note running, photocopying and other basic administrative tasks.

 

Pharmacy

Volunteers within our busy Pharmacy assist with filling the robot with new stocks of medicines and delivering TTO’s and labelled/stock items back to the wards.

 

We currently have the following vacancies available from September 2024:

  • Tuesday morning (x1) and afternoon (x1)
  • Wednesday afternoon (x1)
  • Thursday morning (x1)
  • Friday morning (x1) and afternoon (x1)
  • Sunday

 

 

If you feel that you are suited to any of these roles, please pop us a message expressing your interest. Unfortunately, we are unable to accept applications for outpatient clinic based volunteers under the age of 17.5 years old.

What we will provide to volunteers

💸 Reimbursement of costs🤝 Extra support

Getting there

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About Norfolk & Norwich University Hospitals NHS Foundation Trust

Volunteers are crucial to the NHS’s vision for the future of health and social care and there has never been a better time to become a volunteer in a health care setting.
The Norfolk & Norwich University Hospital has invested greatly in its volunteer programme and is able to offer a variety of rewarding and impactful volunteering opportunities which benefit the volunteers, our patients, our families, and our hospital staff.
If you would like to contribute to your local community, learn new skills, meet new friends or discover career options while contributing to a great experience of care, we have a role for you!
There is a myriad of volunteer roles at NNUH, providing stimulating, challenging, and rewarding opportunities for people of all ages and backgrounds. Our volunteers provide a valuable non-clinical dimension to hospital life, contributing their skills to wards, clinics, way finding, administration, telephone wellbeing, fundraising, hydration & nutrition, Dementia, Driving and Settling in at home, to name but a few.