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Volunteers are crucial to the NHS’s vision for the future of health and social care and there has never been a better time to become a volunteer in a health care setting.
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General Volunteers

General Volunteers

Organisation role · 2–4 hrs/Week
NR4 7UY, Norwich, Norfolk, England, United Kingdom
AdministrationAssistanceAccompanyingSocial contactOther
WellbeingCommunity & familyHealth
Good health and well-beingQuality educationReduced inequalities
This volunteering opportunity is expired You can find other volunteering opportunities here.
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Norfolk & Norwich University Hospitals NHS Foundation Trust
#66276
Scan me or visit www.getinvolvednorfolk.org.uk/o/Norfolk--Norwich-University-Hospitals-NHS-Foundation-Trust/opportunities/General-Volunteers/66276 to join

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Summary

General volunteers at the NNUH support staff, patients and visitors in a variety of ward areas, out-patient clinics and administration departments.

Detailed description

The NNUH are looking for Volunteers to support the Trust in a variety of setting, and we are looking for volunteers who can assist in a busy environmen,t and are resilient to the challenges of a hospital setting.


We welcome people who can support staff, patients and visitors with care, compassion, positivity and empathy.


As an NNUH volunteer, you can expect to be provided with full training and ongoing support in order to aid you in delivering a much valued and crucial service.


General / Ward / Outpatient Departments

Volunteers in our general areas cover a range of duties including stocking information leaflets, supporting housekeepers, welcoming patients and visitors, relaying telephone messages, supporting Ward reception staff, basic admin tasks, chatting to patients and visitors, running errands, making refreshments, supporting at mealtimes and keeping waiting areas clean and tidy.


We currently have the following vacancies:

  • Surgical Same Day Emergency Care
  • Specialist Respiratory Ward
  • Critical Care Complex
  • Thoracics & General Surgery Ward
  • Radiology Clinics (Cromer Hospital)
  • Radiology Clinics (NNUH)
  • Paediatric Play Team
  • Ambulatory Procedure Unit


Meet & Greet

Meet & Greet Volunteers support within our busy in-patient and out-patient areas by assisting with wayfinding, escorting patients and other ad-hoc requests.


We currently require volunteers to assist within the in-patient area of the hospital on Mondays, Wednesdays and Fridays between 8:30am and 4:00pm, and at the Arthur South Day Procedure Unit Monday to Friday.


Reception

Our reception volunteers cover our busy out-patient reception areas, assisting with wayfinding, car park validation and general enquiries.


We currently have the following vacancies:

  • NNUH West & East Outpatient Receptions: Short notice ad-hoc cover
  • Rouen Road Reception: Tuesdays and Fridays


Bleep Buddies

Our Bleep Buddies respond to ad-hoc requests from internal hospital departments to assist with note running, pharmacy collections and other ad-hoc requests.


We currently have the following vacancies:

  • Monday afternoon (x2)
  • Tuesday morning (x2) and afternoon (x1)
  • Wednesday morning (x1) and afternoon (x1)
  • Thursday morning (x2) and afternoon (x1)
  • Friday morning (x1) and afternoon (x1)


Patient Experience

Our patient experience Volunteers visit patients on the wards prior to discharge, or contact them by phone following discharge, in order to complete our Patient Experience Questionnaire.


We currently have the following vacancies:

Ward collection:

  • Monday morning and afternoon
  • Tuesday morning and afternoon
  • Wednesday morning and afternoon
  • Thursday morning and afternoon
  • Friday morning and afternoon

Telephone collection:

  • Monday morning and afternoon
  • Tuesday morning and afternoon
  • Wednesday afternoon
  • Thursday morning and afternoon
  • Friday morning and afternoon


Administrative Departments

Our administration volunteers are able to assist with filing, note running, photocopying and other basic administrative tasks.


We currently have the following vacancies:

  • Oncology & Haematology Admin
  • Respiratory Medicine
  • Breast Imaging
  • Macmillan Information Pod
  • Acute Medical Unit


What we will provide to volunteers

💸 Reimbursement of costs🤝 Extra support

Getting there

This volunteering opportunity is expired You can find other volunteering opportunities here.
Share Opportunity

About Norfolk & Norwich University Hospitals NHS Foundation Trust

Volunteers are crucial to the NHS’s vision for the future of health and social care and there has never been a better time to become a volunteer in a health care setting.
The Norfolk & Norwich University Hospital has invested greatly in its volunteer programme and is able to offer a variety of rewarding and impactful volunteering opportunities which benefit the volunteers, our patients, our families, and our hospital staff.
If you would like to contribute to your local community, learn new skills, meet new friends or discover career options while contributing to a great experience of care, we have a role for you!
There is a myriad of volunteer roles at NNUH, providing stimulating, challenging, and rewarding opportunities for people of all ages and backgrounds. Our volunteers provide a valuable non-clinical dimension to hospital life, contributing their skills to wards, clinics, way finding, administration, telephone wellbeing, fundraising, hydration & nutrition, Dementia, Driving and Settling in at home, to name but a few.