Volunteer Support Worker

What is involved?

• Assist in the provision of safe, inclusive and open environment in which service users can be themselves and enjoy variety of activities as part of drop-in sessions.
• Encourage and support the empowerment and participation of service users
• Supporting the lead person for the designated group help plan and deliver activities as part of the drop-in sessions.
• To undertake training required as part of this role.
• Represent the Norfolk LGBT+ Project in a professional manner and follow all appropriate policies and procedures.

What are we looking for?

Desirable Experience

• Experience of working with children, young people and adults
• Group work experience
• Face-to-face work experience.
• To understand the needs of the LGBT+ community

Essential Skills

• The ability to communicate clearly and appropriately with people with diverse needs, backgrounds and experiences.
• An ability to support the needs of people who identify as LGBT+ or are questioning their sexuality or gender identity.
• An understanding of and commitment to equality of opportunity (equal opportunities) and to anti-discriminatory practice.
• An understanding of confidentiality and its importance in this context
• An ability to engage with the target group in a jovial and fun manner.
• To be self-directed and highly motivated.
• The ability to write clear records of work undertaken.
• The ability to work sensitively and appropriately as part of a team.

More details role description is available.