Skip Sidebar
Vision Norfolk

Vision Norfolk

Non-profit

About

We are Norfolk’s charity for people living with sight loss and visual impairment. Providing practical and emotional support at our hubs in Norwich, King’s Lynn and Great Yarmouth and in hospitals ...

Older peoplePeople with disabilitiesChildren & youth
Good health and well-being
Share
Telefriend

Telefriend

Organisation role · 1–2 hrs/Week
Flexible location
BefriendingSocial contact
Older peoplePeople with disabilities
Good health and well-being
Share Opportunity
Vision Norfolk
#62895
Scan me or visit www.getinvolvednorfolk.org.uk/o/Vision-Norfolk/opportunities/Telefriend/62895 to join

Contact person

Summary

The Telefriends service is run by volunteers who ring Vision Norfolk clients a week to help alleviate isolation through phone calls and conversation.

Detailed description

Main Responsibilities

Vision Norfolk has been offering a Telefriends service since April 1998.The aim of the Telefriends service is to:

  • Provide weekly telephone social contact for visually impaired people in Norfolk.
  • Help alleviate isolation by weekly phone calls, based on general chat and light befriending. 
  • Provide empathy and understanding of the clients’ sight loss. Have an awareness of how this affects their daily lives.
  • Provide a friendly “listening ear”.
  • Commit to a weekly phone call for a set day and amount of time each week based at a Vision Norfolk office, either in Norwich, Great Yarmouth or Kings Lynn or alternatively from home.
  • Take part in team meetings several times a year, to receive updates on the service and news from within Vision Norfolk.



General Responsibilities

  • Telephone the Leisure Coordinator as soon as possible if unable to fulfil your commitment so that replacement cover is arranged. 
  • Maintain strict confidentiality at all times. 
  • Adhere to the Vision Norfolk volunteer policies and procedures
  • All we ask from our volunteers is that you are kind and courteous when you are representing Vision Norfolk.



Skills/Experience Needed

We are looking for friendly, chatty, empathetic volunteers who enjoy talking to people on the telephone and will listen to our clients talk about their everyday life and sight loss experiences.



Benefits of Volunteering

Becoming a Telefriend gives you the chance to work with a variety of different people from different walks of life and is an opportunity to make a difference and support your local community. Vision Norfolk also offers:

  • Visual Awareness Training
  • Regular, ongoing advice and support
  • Payment of out of pocket expenses agreed in advance


What we will provide to volunteers

💸 Reimbursement of costs🤝 Extra support
Share Opportunity

About Vision Norfolk

We are Norfolk’s charity for people living with sight loss and visual impairment. Providing practical and emotional support at our hubs in Norwich, King’s Lynn and Great Yarmouth and in hospitals across Norfolk. Together with social and well-being activities for adults and children, young people and their families, daily living equipment, befriending services and specialist housing, we help those affected by sight loss to live life fully.