Tapping House hospice is committed to providing outstanding care for people in the local community living with life-shortening illnesses and to their carers, family and friends including bereavement ...
Ward clerk
Practical details
Volunteering • Organisation role
Contact person
Rebecca Walls
#120939
Scan me or visit www.getinvolvednorfolk.org.uk/o/norfolkhospice/opportunities/Ward-clerk/120939 to join
Help us to keep our small clinical ward running smoothly by assisting with both admin and practical tasks. Weekdays only, four hour shifts.
We need ward clerk volunteers to come in from 9am to 1pm or from 1pm to 5pm - weekdays only.
Some of the things you’ll do
- greet patients, relatives, and visitors in a friendly and professional manner
- help with non-clinical admin duties such as filing, photocopying, and data entry
- take phone calls and deal with enquiries appropriately
- maintain and organise paperwork, records, and appointment information
- help prepare admission and discharge documentation
- do general clerical tasks and stock checks
- organise ward stock supplies
- handle patient information confidentially at all times
You’ll get all the training you need but it’s important to have some IT and admin experience and good communication skills.
Related to
About Tapping House
Tapping House hospice is committed to providing outstanding care for people in the local community living with life-shortening illnesses and to their carers, family and friends including bereavement support.
The support provided is tailored to the individual, encompassing their physical, psychological, social and spiritual needs in an understanding, caring and compassionate way, ensuring dignity is maintained throughout.
Care is delivered at the hospice in Hillington, either in the Inpatient Unit, at Day Therapy groups or one-to-one sessions at the hospice. Care is sometimes provided in people’s own homes. Our outstanding care services cost a staggering £6.7million to provide each year and this year alone we will need to raise £5 million to provide the care patients truly deserve. We rely on the majority of this coming from the support of local groups, businesses and individuals.