About
ACT has been established for over 50 years and we have over 100 staff and more than 250 amazing volunteers. Our services give people the stability, support and challenge which they need to enable ...
Mediation Volunteer
Contact person
Scan me or visit www.getinvolvednorfolk.org.uk/o/Anglia-Care-Trust/opportunities/Mediation-Volunteer/100604 to join
Summary
Mediation Volunteers - Norfolk SENDDetailed description
We are currently recruiting volunteer Mediators for our SEND (Special Educational Needs & Disabilities) Mediation Service, which is being expanded, as of September 2025, into Norfolk. You will be volunteering remotely and /or face to face. As such, you must have access to either a laptop or a computer and be able to use either Zoom or Teams.
Our volunteer Mediators act as the Mediator in the mediation sessions to support both parents/caregivers and the local authority/ education provider to agree on an Educational Plan for the young person in terms of SEND.
The SEND Mediation Service operates 5 days a week, Monday to Friday, from 9am to 5pm. We are looking for volunteers to commit between half a day to 1 day a week, within these operating hours. The ability to offer set days and times each week is advantageous, but not a mandatory requirement, as we understand people need flexibility to volunteer in their own time.
Right now, we are looking for individuals who already hold a Mediation Practitioner’s Certificate or Level 3 NCFE in Mediation. Ideally, it would be great if you have completed the separate SEND specific training/element in addition, allowing you to act as a SEND Mediator, however if you do not have this yet but you are willing to complete it, we still encourage you to apply!
We would love to hear from you!
What we will provide to volunteers
💸 Reimbursement of costs🤝 Extra supportAbout Anglia Care Trust
We specialise in preventative, community based services, giving people the stability, support and challenge which is often required in order to enable them to realise their full potential. We deliver a range of projects promoting the well being of children, young people, adults and families alike.
Our activities, both charitable and publicly funded are delivered within three broad headings:
Community Safety – helping people to feel safe
Housing Services – helping people to keep a roof over their heads
Advice, Guidance and Advocacy – helping people to be heard
OUR VISION
Everyone has the opportunity to live in their community with support, dignity and purpose.
OUR MISSION
Our Mission is to assist people, whatever their circumstances, realise this vision by providing a range of high quality advice, guidance and support services, delivered by skilled and knowledgeable personnel.
OUR VALUES
We are an organisation that responds to our communities needs and our values are:
Always act with integrity, honesty, trust and respect
Empower individuals, families and neighbourhoods
Embed strong governance, financial prudence, Safeguarding good practice and equality and diversity into everything we do
Use our expertise to influence positive change within everything in which we’re involved
Continuously review and improve our contribution to society & therefore increase public benefit.