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Citizens Advice Witness Service

Citizens Advice Witness Service

Non-profit or charity

About

Giving evidence as a witness can be daunting and the court process can be complicated and difficult to understand. The Citizens Advice Witness Service provides free and independent support for both ...

WellbeingOlder peopleChildren & youth
Peace, justice and strong institutionsGood health and well-beingReduced inequalities
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Witness Service Court Based Volunteer - King's Lynn Combined Court

Witness Service Court Based Volunteer - King's Lynn Combined Court

Organisation role · 8 hrs/Week
The Courthouse, College Lane, King's Lynn PE30 1PQ, UK
Support work
WellbeingOlder peopleChildren & youth
Good health and well-beingReduced inequalitiesPeace, justice and strong institutions
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Citizens Advice Witness Service
#56183
Scan me or visit www.getinvolvednorfolk.org.uk/o/Citizens-Advice-Witness-Service1/opportunities/Witness-Service-Court-Based-Volunteer---Kings-Lynn-Combined-Court/56183 to join

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Summary

As a Court-based volunteer with the Witness Service you will provide practical and emotional support to witnesses attending criminal court to give evidence.

Detailed description

The Witness Service provides practical and emotional support and information to witnesses so that they feel valued, respected and informed and able to give their best evidence in court.


The role is court based and will involve providing support to witnesses, and their supporters, by explaining the court procedures and legal terminology, showing them around the courtroom before trial and sitting in the courtroom with them, when permitted.


What will you do?


- Give witnesses and their supporters emotional support, guidance and information at court (e.g. explain court procedures and legal terms, support them with completing expense forms).


- Show witnesses and others around the courtroom before a trial so they are familiar and at ease in the environment.


- Go into the courtroom with a witness on trial day if permitted.


- Identify additional support to which we can signpost or refer witnesses.


- Work as part of a team with other Witness Service volunteers and staff as well as liaising with court personnel.

What skills do you need?

You don’t need specific qualifications but you’ll need to:


- Be caring, mature, supportive and empathetic towards others.


- Be friendly and approachable with good listening and verbal communication skills.


- Be non-judgemental, impartial and have a confidential approach to supporting others.


- Have respect for the diversity of all people, which includes commitment to the service’s objective of ensuring equal access is offered to all witnesses and and their supporters.


- Be committed, trustworthy, discreet and prepared to adhere to Citizens Advice Witness Service standards to ensure we deliver a high standard of service to our witnesses and victims.


- Have the ability to handle challenging situations and use your initiative, experience and training to solve problems and make appropriate decisions.

Our volunteers come from a range of backgrounds and we particularly welcome application from people with physical or mental health conditions, and people from Black, Asian Minority Ethnic (Global Majority) and LGBTQIA+ communities. We are committed to offering a welcoming and inclusive environment to witnesses, staff and volunteers.

What we will provide to volunteers

💸 Reimbursement of costs🤝 Extra support

Getting there

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About Citizens Advice Witness Service

Giving evidence as a witness can be daunting and the court process can be complicated and difficult to understand. The Citizens Advice Witness Service provides free and independent support for both prosecution and defence witnesses in every criminal court in England and Wales.

Our trained volunteers provide practical information about the court process as well as emotional support to help witnesses feel more confident when giving evidence.

Our volunteers come from a range of backgrounds and we particularly welcome applications from people with physical or mental health conditions, and people from Black Asian Minority Ethnic (BAME) and LGBT+ communities. We are committed to offering a welcoming and inclusive environment to witnesses, staff, and volunteers.