Harleston Information Plus (HIP) is a Community Hub and Information Centre in the market town of Harleston. It plays a transformative role in the lives of individuals and families by connecting people ...
IT Drop-In Support
Contact person
Lucy Marjoram
#111072
Scan me or visit www.getinvolvednorfolk.org.uk/o/Harleston-Information-Plus/opportunities/IT-Drop-In-Support/111072 to join
Summary
To support the delivery of a new IT Drop-In Service for local residents, helping them develop basic digital skills and navigate smartphones, tablets and laptops
Detailed description
We are looking for friendly, patient volunteers to help run a new IT Drop-In Service for local residents.
This service will support people with everyday IT questions and help build confidence using digital devices.
What you’ll be doing:
- Helping residents use smartphones, tablets and laptops
- Assisting with downloading and using apps
- Supporting access to emails and online accounts
- Helping people make video calls and use basic online services
- Offering simple, practical IT support in a relaxed, supportive environment
Skills we’re looking for:
- Confident IT user with experience across phones, tablets and laptops
- Patient, approachable and good at explaining things clearly
- Good customer service and communication skills
- Reliable and happy to work with people of all abilities
- No formal IT qualifications needed – just a willingness to help
Why volunteer with HIP?
- Make a real difference in your local community
- Help people gain confidence and independence with technology
- Flexible volunteering opportunities
- Be part of a friendly and supportive team
If you’re interested in getting involved or would like more information, please get in touch.
What we will provide to volunteers
🤝 Extra support
About Harleston Information Plus
Harleston Information Plus (HIP) is a Community Hub and Information Centre in the market town of Harleston. It plays a transformative role in the lives of individuals and families by connecting people with services, opportunities, and each other, making it an invaluable resource for the entire community.
The Information Centre is open six days a week and is a trusted and accessible hub for support. We help individuals with digital access, navigating benefit applications, seeking employment, dealing with loneliness and those in financial hardship.