Social Media Volunteer

Social Media Volunteer

The purpose of this role is to increase the online presence of Shelter in Norfolk and Suffolk, using social media platforms to promote our services and increase engagement with local and national campaigns. This is an exciting opportunity to volunteer across diverse and friendly teams within the Norfolk hub, getting the chance to put your creative stamp on the project and gaining valuable experience in online communications.

Suggested time commitment:2-3 hours per week, flexible hours to work around your schedule. Visits to the Norfolk hub required on occasion, such as during induction, or to capture specific content. Online contact with supervisor weekly.

Location: Home / Norfolk Hub - 50 Fishergate, Norwich, NR1 4SE

Supervised by: Maya Brodie-Dowden – Regional Community Fundraiser

Why volunteer with Shelter?

A home is a fundamental human right, as vital as education or healthcare. But in Britain today, that right is denied to millions of people whose lives are blighted by homelessness, unsuitable housing conditions, soaring rents, discrimination and the threat of eviction. The time for change is now. Together with individuals, in communities and across society, we will lead the way for a safe home for all. But we need your help to do it.

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experiences our volunteers bring to Shelter are valued as much as their contribution through volunteering.

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity.

Main Tasks can include:

• Actively promote Shelter Norfolk through creating and scheduling engaging social media posts to increase online presence using Instagram and Facebook.
• Liaising with a variety of teams across Shelter Norfolk including campaigns, fundraising, services, and legal to promote national and local Shelter campaigns.
• Identifying current news and issues affecting people locally around housing and benefits.
• Helping develop social media communication plans for sharing information that can help and support the local community.
• Exploring expansion of social media channels.
• Create graphics using Canva.
• Capture video and photos of our work, this may include during events.

Skills and Experiences Required:

• Confident in using Canva.
• Confident in using Microsoft Office, including Outlook, Excel and PDF documents.
• Competent use of various social media platforms.
• Excellent communication skills.
• A flexible and organised approach.
• Creative.
• Ability to write about relevant issues in an informed and non-bias manner.
• Willingness to follow Shelter’s policies, including Volunteering, Safeguarding, Data Protection and Health & Safety.

Induction, Learning and Development:

To enable you to take part in this opportunity, Shelter will:

• Provide you with a Volunteer Handbook and all Policies and Procedures.
• Devise a volunteer plan, covering your support and development.
• Provide learning on topics including Safeguarding, Health and Safety and Data Protection.
• Provide an induction to the role and other relevant training.
• Reimburse "out of pocket" expenses in line with Shelter's volunteer expenses policy.

Benefits of Volunteering with Shelter

• Supporting Shelter in our fight against housing issues and homelessness.
• Gain valuable work experience and enhance your CV.
• Be part of a great team.
• Build your confidence and develop transferable skills.