Stockroom Support Volunteer - Caroline House, Colman Hospital

Role Profile

The aim of the role is to provide stockroom support for the housekeeping team at Caroline House Ward, Colman Hospital. The Stockroom Support volunteer will assist by auditing and replenishing equipment used by the clinical team on the ward, including bandages, creams, scissors, syringes, water and gloves.

Due to the nature of this role, the ability to lift heavy boxes safely may be required; training will be provided.

Volunteering for this role involves an ongoing weekly commitment of approximately 2-3 hours per week on a Wednesday - (time flexible but most likely morning/late morning).

Caroline House Ward provides patients with complex neurological disabilities caused by acquired brain damage and progressive neurological conditions (including stoke and head injury) with holistic, patient-centre specialist neurological rehabilitation care and support.

Activities undertaken by volunteers will not be used as a substitution for that of paid staff. Volunteers will not be asked to help in ways which facilitate a decrease in paid employment. The work of volunteers will always be to complement and not supplement that of paid employees of the Trust.

Key Responsibilities

Responsibilities may vary, but will include:

·    Moving and opening boxes of new stock and putting new items in the correct place

·    Ensuring the cupboard is kept tidy

·    Flattening the boxes and taking them to the recycling area

·    Helping with stock takes (this would be at a later date, once the volunteer is familiar with the task) 

·    Reporting any concerns to the supporting staff member

Registration and training

All volunteers will need to complete our volunteer recruitment, including our Volunteers’ Induction training session. This will provide you with a comprehensive introduction to Voluntary Norfolk and NCH&C NHS Trust; key subjects which are relevant to all volunteering roles, and practical matters such as how to log your hours and how to claim expenses. 

Volunteers for this role will need to complete a DBS check at standard level (there is no charge to you for this.)

Volunteer profile

A Stockroom Support Volunteer will be friendly, organised, reliable, and enthusiastic about supporting the staff team.

In addition they will have / be:

• Good command of verbal and written English
• Physically able to carry out the role
• Good communication and interpersonal skills
• The ability to remain calm in a sometimes stressful and busy environment
• The ability to work independently
• A flexible approach and attitude
• Responsible, mature and honest
• A sympathetic and non-judgemental nature
• A good understanding of the importance of confidentiality
• Willing to treat all patients, relatives, visitors, staff and other volunteers with consideration, politeness, dignity and respect
• Able to work with the Trust’s volunteering guidelines
• Able to accept appropriate supervision and guidance from staff

Support

You will be supported on a day-to-day basis by your Volunteer Champion, who will be your main point of contact during your session. In addition, your Volunteer Coordinator will support you through your induction and provide ongoing support throughout your time as a volunteer.

All reasonable out of pocket expenses will be reimbursed.