Shift Support

Shift Support

Organisation role · 6–9 hrs/month
NR1 1DW, Norwich, Norfolk, England, United Kingdom
Advice & MentoringAssistanceCare workSocial contact
Good health and well-beingGender equalityReduced inequalities
This volunteering opportunity is expired You can find other volunteering opportunities here.
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SOS Bus volunteers help people whose well-being is threatened for whatever reason and help
stop unnecessary ambulance call outs and A&E attendances.

Detailed description

Shift Support volunteers are the backbone of the SOS Bus service. Every person who comes to the bus will be supported to a greater or lesser extent by a shift support. They are responsible for meeting the physical and psychological needs of the clients while in our care, communicating with friends/family, arranging transport home, signposting to additional services and recording the care given.   

Volunteers do not need any medical qualifications as all medical assistance is undertaken by our First Aiders and our Paramedic. But you will need to be flexible, non-judgemental, have a ‘can do’ attitude and be willing to commit to at least one night shift on a Friday or Saturday per month.

In return for your time and commitment you’ll be part of a close team of incredible people who are passionate about helping and supporting those who need us and taking the pressure off the emergency services. You will receive free training on-line to ensure you are safe and competent in your role and there is the potential to undertake enhanced training in areas such as Mental Health, Domestic Abuse and Addiction.  

What volunteers need

🗣️ Native language skills

What we will provide to volunteers

💸 Reimbursement of costs

Getting there

This volunteering opportunity is expired You can find other volunteering opportunities here.
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About SOS Bus

The SOS Bus offers assistance to anyone in Norwich city centre on Friday or Saturday nights, 9:30pm to 3:30am whose well-being is threatened by illness or injury, emotional distress or other vulnerability.
The SOS Bus is run by a team of volunteers including drivers and shift support working alongside a paramedic, first aider and security. It is led and managed by Voluntary Norfolk.

The SOS Bus also helps prevent unnecessary A&E visits and ambulance call-outs and frees up police officer’s time.