Technology Support Volunteer

Technology Support Volunteer

Organisation role · Flexible hours
Flexible location
SportsSupport workSocial contact
Older peoplePeople with disabilitiesChildren & youth
Good health and well-being
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Vision Norfolk
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Contact person

Sophie Chapman-SmithAsk Sophie a question


Support our clients to use their technology independently. The role will involve helping people in their own homes or at our hubs.

Detailed description

In this role you will be part of the Community Outreach Service and will support our clients in using their technology devices independently. The role will involve helping clients in their own homes or at our hubs.

We are looking for volunteers who:

·       have a strong understanding of various computer systems, software applications, and hardware components. This includes knowledge of operating systems, productivity suites, internet browsers, and common issues that users may encounter.

·       Can diagnose and troubleshoot technical problems.

·       Can communicate effectively and explain complex technical concepts in simple and understandable terms, actively listen to users' concerns, and provide clear instructions.

·       Will be patient and empathetic while working with clients of varying levels of technical understanding and ability.

·       Will be willing to keep learning and keep their knowledge up to date.

Becoming a volunteer is a wonderful opportunity to make a difference and support your local community. Vision Norfolk also offers:

·       Regular advice, support, and training

·       Payment of out of pocket expenses agreed in advance

Our Technology Support Volunteers make a huge difference to our clients - providing them with the support they need to live more independently. It is a valuable contribution and very rewarding. It will also provide you with unique and valuble experience and transferable skills.

What we will provide to volunteers

💸 Reimbursement of costs🤝 Extra support
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About Vision Norfolk

We are Norfolk’s charity for people living with sight loss and visual impairment. Providing practical and emotional support at our hubs in Norwich, King’s Lynn and Great Yarmouth and in hospitals across Norfolk. Together with social and well-being activities for adults and children, young people and their families, daily living equipment, befriending services and specialist housing, we help those affected by sight loss to live life fully.