Volunteer Shop Assistant

Volunteer Shop Assistant

Organisation role · Flexible hours
Norwich, Norfolk, England, United Kingdom
RetailEvents & festival
People with disabilitiesCommunity & familyNature & sustainability
Climate action
This volunteering opportunity is expired You can find other volunteering opportunities here.2 spots left.
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New-U Enterprises Ltd
Scan me or visit www.getinvolvednorfolk.org.uk/o/New-U-Enterprises-Ltd/opportunities/Volunteer-Shop-Assistant/57412 to join

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To support the work of a sustainable clothes swap & loan shop in Castle Quarter Norwich, including support to young people on work experience placements.

Detailed description

New-U is a charity with the primary aim to offer work experience opportunities to young people furthest from the labour market, via work placements in the shop in Castle Quarter, Norwich.


Main Duties:

·        Provide a high level of customer service to customers in the shop


·        To assist the shop staff and customers to follow swap and loan processes


·        Help keep the shop clean and attractive to patrons


·        To ensure that standards of security, health and safety are met


·        Help the shop staff to maintain accurate and up to date records, paper and electronic


·        Tasks will include; serving customers, allocating points, steaming, re-stocking rails, advising customers and creating visual displays


·        On occasions, volunteers may be asked to support young people on work placements to complete their daily tasks


Attributes we are looking for in a volunteer:

·        The ability to relate to people of different ages/backgrounds and gain their trust

·        Tact, patience and understanding

·        A non-judgemental attitude

·        The ability to work in a team and also use your own initiative

·        Good time management and organisation skills

·        Basic IT skills

·        A supportive attitude towards health and wellbeing

Benefits of volunteering with New-U:

·        You will become part of the unique and innovative concept of swapping not shopping

·        Your time will allow us to support more young people on work experience placement

·        You input will keep our shop thriving and enable us to continue to run events for the wider community

·        You will gain/extend experience in a retail environment

·        Your knowledge of the challenges facing unemployed young people will grow

·        We welcome the knowledge, skills and experience you will bring

·        50% points discount on swap items on the days that you volunteer for New-U, applicable after 20 volunteering hours completed. Must be redeemed on date of volunteering.


All prospective volunteers will be invited to a trial session prior to signing a volunteer agreement.

Getting there

This volunteering opportunity is expired You can find other volunteering opportunities here.2 spots left.
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About New-U Enterprises Ltd

New-U Enterprises is a charity which brings together a community of people passionate about sustainability. We have a clothes and accessories swap shop in the heart of Norwich city centre which offers an accessible and alternative shopping experience, where pre-loved and unwanted items are swapped to give customers a ‘New You.’ Our passion extends to our social environment and improving social mobility.
• We offer work placements for unemployed young people who desperately need work experience and mentoring to enable them to achieve their potential.
• We deliver workshops on employability skills to increase young people's confidence and self-esteem for the work place.
• We provide free smart clothing to young people who have financial barriers to accessing appropriate wear for job interviews.
• We provide a hub for volunteers and members of our local community to meet and connect with people who share our values and ethos.